Privacy Policy
Last updated: 5 July 2026
IntelliEx Global Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website at intelliexglobal.com or use the IntelliEx platform. It also explains your rights under applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
IntelliEx Global Ltd is the data controller responsible for your personal data. We are registered in England and Wales. If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].
2. What Personal Data We Collect
We may collect and process the following categories of personal data: (a) Identity and Contact Data — name, job title, organisation name, work email address, and telephone number provided when you submit a demo request, contact form, or register for the platform. (b) Usage Data — information about how you interact with our website and platform, including pages visited, features used, session duration, and device/browser information. (c) Technical Data — IP address, browser type and version, time zone, operating system, and platform. (d) Communications Data — records of correspondence if you contact us by email or through our website. (e) Preference Data — your cookie consent choices and communication preferences. We do not knowingly collect sensitive personal data through our website.
3. How We Collect Your Data
We collect personal data through: (a) Direct interactions — when you fill in a demo request form, contact form, or register for platform access. (b) Automated technologies — cookies and similar tracking technologies collect technical and usage data as you navigate our website (see our Cookie Policy). (c) Third parties — we may receive data from analytics providers or business intelligence tools, always in accordance with applicable law.
4. How We Use Your Data
We use your personal data for the following purposes and on the following legal bases: (a) To respond to demo requests and enquiries — Legitimate interests / Pre-contractual steps. (b) To provide and manage access to the IntelliEx platform — Performance of a contract. (c) To send you relevant communications about the platform, updates, and industry insights — Legitimate interests (with opt-out available). (d) To improve our website and platform through analytics — Legitimate interests / Consent (for analytics cookies). (e) To comply with legal obligations — Legal obligation. (f) To protect our rights and prevent fraud — Legitimate interests. We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.
5. Marketing Communications
Where you have submitted a demo request or enquiry, we may contact you with relevant information about the IntelliEx platform and organisational excellence insights. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at [email protected]. We will never sell your personal data to third parties for marketing purposes.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your data with: (a) Service providers — trusted third-party suppliers who process data on our behalf (e.g. cloud hosting, CRM, email delivery), bound by data processing agreements. (b) Professional advisers — lawyers, accountants, and auditors where necessary. (c) Regulatory authorities — where required by law or to protect our legal rights. (d) Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant party, subject to equivalent privacy protections.
7. International Data Transfers
Our primary operations are based in the United Kingdom. Where we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place — such as UK International Data Transfer Agreements (IDTAs), Standard Contractual Clauses, or adequacy decisions — to protect your data in accordance with UK GDPR requirements.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Demo request and enquiry data is typically retained for up to 24 months. Platform user data is retained for the duration of the contractual relationship and for a reasonable period thereafter. When data is no longer required, it is securely deleted or anonymised.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include encryption in transit and at rest, role-based access controls, and regular security reviews. While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data: (a) Right of access — to request a copy of the personal data we hold about you. (b) Right to rectification — to request correction of inaccurate or incomplete data. (c) Right to erasure — to request deletion of your data in certain circumstances. (d) Right to restrict processing — to request that we limit how we use your data. (e) Right to data portability — to receive your data in a structured, machine-readable format. (f) Right to object — to object to processing based on legitimate interests or for direct marketing. (g) Rights related to automated decision-making — to not be subject to solely automated decisions that significantly affect you. To exercise any of these rights, please contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
11. Cookies
Our website uses cookies and similar technologies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
12. Children's Privacy
The IntelliEx platform and website are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected].
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify registered users of material changes by email or by posting a prominent notice on our website. The updated policy will be effective from the date shown at the top of this page. We encourage you to review this policy periodically.
14. Contact and Data Controller Details
For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact: IntelliEx Global Ltd, London, United Kingdom. Email: [email protected]. We aim to respond to all data-related enquiries within 5 business days.